leekohler
Feb 28, 12:28 PM
Does he feel same-sex attractions or doesn't he? The reporter says that the priest is "gay." The article tells that the priest denied both accusations. If he denied both accusations, he denied that he was gay.
The reporter or the college goofed. Being "gay" isn't contrary to Catholic teachings. Living a "gay lifestyle" is contrary to them.
What is a "gay lifestyle" exactly? We get up, take a shower, brush our teeth, go to work and come home to our families just like anyone else.
The reporter or the college goofed. Being "gay" isn't contrary to Catholic teachings. Living a "gay lifestyle" is contrary to them.
What is a "gay lifestyle" exactly? We get up, take a shower, brush our teeth, go to work and come home to our families just like anyone else.
handsome pete
Apr 6, 12:42 PM
What businesses out there can just switch operating systems on a whim because they latest and greatest came out for another platform?
Not that I disagree with what he said, but there are a good share of big post houses that had switched from Avid to FCP or vice versa. Also, from Avid/FCP/other to Adobe.
Not on a whim of course, but it's certainly not crazy to think companies will switch platforms if a better solution is out there.
Not that I disagree with what he said, but there are a good share of big post houses that had switched from Avid to FCP or vice versa. Also, from Avid/FCP/other to Adobe.
Not on a whim of course, but it's certainly not crazy to think companies will switch platforms if a better solution is out there.
plinden
Apr 27, 01:22 PM
Trump is a hero. :rolleyes:
http://thecaucus.blogs.nytimes.com/2011/04/27/trump-takes-credit-for-release-of-obamas-long-form-birth-certificate/
Days like this - I turn to the Onion - http://www.theonion.com/articles/trump-unable-to-produce-certificate-proving-hes-no,20250/
http://thecaucus.blogs.nytimes.com/2011/04/27/trump-takes-credit-for-release-of-obamas-long-form-birth-certificate/
Days like this - I turn to the Onion - http://www.theonion.com/articles/trump-unable-to-produce-certificate-proving-hes-no,20250/
Popeye206
Mar 22, 08:01 PM
My take...
Competition is good.
It will be interesting to see if the Playbook sticks. RIM is losing ground in so many areas and from what my daughter says (who works for one of the cell phone companies) that even with all the nice new goodies in BB's, that they are the smart phone that makes them all grimace. She says it's by far the worst phone to activate to trouble shoot. So, will the Playbook be any different?
Samsung... could they have rushed that one out any quicker? They seem desperate to get a tablet to sell. So much for quality control I'm sure.
Is the new Xoom about ready to be run over two minutes out the gate by other Android devices?
From what I can see, the most damage is not going to come in the Apple arena... the iPad is different with iOS, it's proven (15 million sold and growing fast)... it's going to be the other Android devices. Each of them fighting for a small share of customers who don't want Apple.
I honestly believe most consumers care less about the specs. The geeks on this site do.... but the average person does not care. They care about what they hear and see. They see iPads flying out the door. They know the iPad is slick and works.
I'll go with the Analysts on this one... by the end of Apple will own 70-80% market share and the rest will be a mixed bag of struggling tablet makers.
Competition is good.
It will be interesting to see if the Playbook sticks. RIM is losing ground in so many areas and from what my daughter says (who works for one of the cell phone companies) that even with all the nice new goodies in BB's, that they are the smart phone that makes them all grimace. She says it's by far the worst phone to activate to trouble shoot. So, will the Playbook be any different?
Samsung... could they have rushed that one out any quicker? They seem desperate to get a tablet to sell. So much for quality control I'm sure.
Is the new Xoom about ready to be run over two minutes out the gate by other Android devices?
From what I can see, the most damage is not going to come in the Apple arena... the iPad is different with iOS, it's proven (15 million sold and growing fast)... it's going to be the other Android devices. Each of them fighting for a small share of customers who don't want Apple.
I honestly believe most consumers care less about the specs. The geeks on this site do.... but the average person does not care. They care about what they hear and see. They see iPads flying out the door. They know the iPad is slick and works.
I'll go with the Analysts on this one... by the end of Apple will own 70-80% market share and the rest will be a mixed bag of struggling tablet makers.
leekohler
Mar 17, 11:00 AM
While I might agree with some of things you said, I do have to take exception to this point. How did Obama sell himself as a "military dove"?
He campaigned on getting out of Iraq, while escalating our campaign in Afghanistan. And promises to close Gitmo had more to do with due process than it did pacifism.
So please 5P, provide some evidence on how Obama sold himself as a "dove".
And please, let's dispense with your ridiculous "both parties are the same line". Is that a pickle in your pocket, or are you just happy to see Newt Gingrich?
Agreed. I'm getting tired of these sensational, histrionic and downright dishonest threads.
He campaigned on getting out of Iraq, while escalating our campaign in Afghanistan. And promises to close Gitmo had more to do with due process than it did pacifism.
So please 5P, provide some evidence on how Obama sold himself as a "dove".
And please, let's dispense with your ridiculous "both parties are the same line". Is that a pickle in your pocket, or are you just happy to see Newt Gingrich?
Agreed. I'm getting tired of these sensational, histrionic and downright dishonest threads.
aaronb
Sep 19, 10:58 AM
The fastest?
If that were the case, no one here would be complaining...
Fastest in terms of the fastest notebook that Apple offers.
If that were the case, no one here would be complaining...
Fastest in terms of the fastest notebook that Apple offers.
QCassidy352
Jul 20, 03:53 PM
I hate to burst everyone's bubble, but Kentsfield will not be appearing in any of the Pro machines for some time.
Apple will be using them exclusively in the Xserves, at for the most part of 2007. This will finally give Apple another way to distinguish their server line from their pro line.
What? Apple*differentiates the XServes by having them 1U thick and rackmountable. One buys a rackmount server not because it's faster but because it's smaller and fits in a rack.
yeah, what he said. Apple does not have to distinguish powermacs from servers with processor speeds. People (businesses) who need servers are not going to buy powermacs to do the job even if they are a little bit faster or cheaper; they are going to buy real rack-mounted servers.
Apple will be using them exclusively in the Xserves, at for the most part of 2007. This will finally give Apple another way to distinguish their server line from their pro line.
What? Apple*differentiates the XServes by having them 1U thick and rackmountable. One buys a rackmount server not because it's faster but because it's smaller and fits in a rack.
yeah, what he said. Apple does not have to distinguish powermacs from servers with processor speeds. People (businesses) who need servers are not going to buy powermacs to do the job even if they are a little bit faster or cheaper; they are going to buy real rack-mounted servers.
likemyorbs
Mar 1, 08:15 PM
I think that if same-sex attracted people are going to live together, they need to do that as though they were siblings, not as sex partners. In my opinion, they should have purely platonic, nonsexual relationships with one another.
Lmfao!!!! That is the DUMBEST thing I've ever heard in my entire life. Yeah, gay people can live together but no sex! Hmm, doesn't that kind of go against the whole point of being gay? I'm sorry that's the only response I can come up with, it's just that the ignorance in your post is too overwhelming for the average person to comprehend.
Lmfao!!!! That is the DUMBEST thing I've ever heard in my entire life. Yeah, gay people can live together but no sex! Hmm, doesn't that kind of go against the whole point of being gay? I'm sorry that's the only response I can come up with, it's just that the ignorance in your post is too overwhelming for the average person to comprehend.
IceMacMac
Apr 10, 08:55 PM
...and I hate having to render. I hate the various pixel aspect ratios and formats there are, including PAL and NTSC....
Steve Jobs reality distortion field must be supercharged these days, where with a new release of FCP Apple might instantly re-write broadcasting standards and give millions of people new TVs that don't require NTSC and PAL.
You aren't expecting much at all! :D
Steve Jobs reality distortion field must be supercharged these days, where with a new release of FCP Apple might instantly re-write broadcasting standards and give millions of people new TVs that don't require NTSC and PAL.
You aren't expecting much at all! :D
acslater017
Mar 26, 05:15 PM
Wirelessly posted (Mozilla/5.0 (iPhone; U; CPU iPhone OS 4_3 like Mac OS X; en-us) AppleWebKit/533.17.9 (KHTML, like Gecko) Version/5.0.2 Mobile/8F190 Safari/6533.18.5)
Wow. Be a little more open-minded! It's not as if Apple is taking away much with Lion. If you don't wanna use launchpad, it won't force you too. Grouping expose by apps is good for most things - it doesnt make sense for each Safari window to take up as much space as a separate program. Fullscreen is very useful for focusing on one task
Wow. Be a little more open-minded! It's not as if Apple is taking away much with Lion. If you don't wanna use launchpad, it won't force you too. Grouping expose by apps is good for most things - it doesnt make sense for each Safari window to take up as much space as a separate program. Fullscreen is very useful for focusing on one task
whatever
Nov 29, 12:42 PM
I'm certainly not on the record label's side on this, and I'm someone who almost never downloads anything online (not even free, MP3 of the week type tracks), but I think two important things we're glossing over are:
1 It is illegal to pirate music, regardless of whether or not a label gives their artists their fair share of profits.
2 Like it or not, most of the music on most people's portable music players is downloaded off of P2P. We "affluent" Mac users, who stay on the cutting edge of technology and come to places like MacRumors for heated exchanges about Apple news are not a typical cross section of music consumers.
I'd reckon most iPods are owned by the under 21 crowd, who've grown up with P2P as an ever-present option for music, and who swap songs with friends without thinking twice about it.
And as this generation gets older, things will only get worse for the labels, I figure.
On the other hand, at some point in time, this same generation will be in our courtrooms running the judicial system and in our capitol running our government, so it could be that some of these antiquated laws get modified for the digital age, but until then, refer back to Points 1 and 2 above and realize that despite how we may feel about the issue, it's illegal to download music freely and most people are doing it...
For starters, it's not illegal to download music freely. There are quite a few artists that allow free downloads of their music, so the first part of your statement "it's illegal to download music freely" is not correct. The second half of your statement ".... people are doing it....", assumes that everyone is guilty until they prove themselves innocent. Which is wrong.
I've been re-thinking my stance here. And if Apple decides to give a portion of their future iPod revenue to the music industry, then let them. I personally would never do it, but again, we're only talking a couple of dollars per iPod. Would Apple raise their prices on current models, most likely not. I would rather have Apple pay the iPod tax, instead of changing the iTunes Music Store's pricing model.
1 It is illegal to pirate music, regardless of whether or not a label gives their artists their fair share of profits.
2 Like it or not, most of the music on most people's portable music players is downloaded off of P2P. We "affluent" Mac users, who stay on the cutting edge of technology and come to places like MacRumors for heated exchanges about Apple news are not a typical cross section of music consumers.
I'd reckon most iPods are owned by the under 21 crowd, who've grown up with P2P as an ever-present option for music, and who swap songs with friends without thinking twice about it.
And as this generation gets older, things will only get worse for the labels, I figure.
On the other hand, at some point in time, this same generation will be in our courtrooms running the judicial system and in our capitol running our government, so it could be that some of these antiquated laws get modified for the digital age, but until then, refer back to Points 1 and 2 above and realize that despite how we may feel about the issue, it's illegal to download music freely and most people are doing it...
For starters, it's not illegal to download music freely. There are quite a few artists that allow free downloads of their music, so the first part of your statement "it's illegal to download music freely" is not correct. The second half of your statement ".... people are doing it....", assumes that everyone is guilty until they prove themselves innocent. Which is wrong.
I've been re-thinking my stance here. And if Apple decides to give a portion of their future iPod revenue to the music industry, then let them. I personally would never do it, but again, we're only talking a couple of dollars per iPod. Would Apple raise their prices on current models, most likely not. I would rather have Apple pay the iPod tax, instead of changing the iTunes Music Store's pricing model.
flatlined
Jun 9, 11:35 AM
no worries bro, hope i could help! :)
WOW Awesome Thank you so much for the info and the fast response.
I like employees that are on message boards like this and respond to questions like these and taking the time out of their day. Thanks.
So just to make sure. If I do go along with the Trade In on Tuesday I don't have to give them my phone then? when I go back to pick it up then they will take it?
Thanks
WOW Awesome Thank you so much for the info and the fast response.
I like employees that are on message boards like this and respond to questions like these and taking the time out of their day. Thanks.
So just to make sure. If I do go along with the Trade In on Tuesday I don't have to give them my phone then? when I go back to pick it up then they will take it?
Thanks
Dan==
Jul 31, 09:35 AM
I think that the bigger issue with Dan=='s design (full credit and kudos for the idea!) is that the Mac Mini is so small that it only uses laptop components. If you want to have a full-size optical drive or a full-size hard drive, you need to use a larger form factor. This is part of the reason for the size of my design.
Here's a comparison in sizes (I've also changed the floor because my wife thought that the reflection was confusing...)
http://www.ghwphoto.com/3MacsFrontSm.png
http://www.ghwphoto.com/3MacsBackSm.png
Cheers!
Now you've got some skills. I especially like the shadowing, reflections and detail on the back side. Very nice.
I agree with your size assessment.
Actually, our designs are quite close, differing primarily in cosmetics. What I'm refering to is my earlier design, (which I suspect you missed) not boncellis'. boncellis wished to see a wider, flatter version for use in home entertainment, so I conjured that 2nd one up for visualization. While that form factor has grown on me somewhat, I still like the taller version, as I had done earlier, and you've shown here, as well.
Here's my initial design, from earlier in this thread.
http://img92.imageshack.us/img92/9648/macandmacminipx9.jpg
The size of mine is a little smaller (narrower) - I wanted the whole thing less than 8" wide, though it could go back a little deeper, i.e. not necessarily square.
Also, see possible/hoped for product specs earlier in the thread.
Personally, I think I still prefer the smoother Mini-like skin than the perforated look of the Pro, but I'm just quibbling.
Thanks for the imagery.
-Dan
Here's a comparison in sizes (I've also changed the floor because my wife thought that the reflection was confusing...)
http://www.ghwphoto.com/3MacsFrontSm.png
http://www.ghwphoto.com/3MacsBackSm.png
Cheers!
Now you've got some skills. I especially like the shadowing, reflections and detail on the back side. Very nice.
I agree with your size assessment.
Actually, our designs are quite close, differing primarily in cosmetics. What I'm refering to is my earlier design, (which I suspect you missed) not boncellis'. boncellis wished to see a wider, flatter version for use in home entertainment, so I conjured that 2nd one up for visualization. While that form factor has grown on me somewhat, I still like the taller version, as I had done earlier, and you've shown here, as well.
Here's my initial design, from earlier in this thread.
http://img92.imageshack.us/img92/9648/macandmacminipx9.jpg
The size of mine is a little smaller (narrower) - I wanted the whole thing less than 8" wide, though it could go back a little deeper, i.e. not necessarily square.
Also, see possible/hoped for product specs earlier in the thread.
Personally, I think I still prefer the smoother Mini-like skin than the perforated look of the Pro, but I'm just quibbling.
Thanks for the imagery.
-Dan
bamerican
Apr 25, 03:23 PM
Where did this attorney go to law school...
If you want a free consultation, check him out here (http://www.mayerlawgroup.com/).
And one of the counts in the complaint doesn't even allege a civil claim.
He's in way over his head. Apple's lawyers are going to eat him alive.
This is going to be fun to watch.
If you want a free consultation, check him out here (http://www.mayerlawgroup.com/).
And one of the counts in the complaint doesn't even allege a civil claim.
He's in way over his head. Apple's lawyers are going to eat him alive.
This is going to be fun to watch.
Zadillo
Aug 7, 09:34 PM
Safari appears to be brushed metal. Go here (http://www.apple.com/macosx/leopard/dashboard.html) and go to about 1/6 of the way through.
Perhaps sometime between now and Spring 2007 they might find the time to change that.
Perhaps sometime between now and Spring 2007 they might find the time to change that.
Multimedia
Aug 26, 07:50 PM
I Just Hope Apple Joins The Rest Of The Manufacturers In This Mass Announcement. I'm afraid they won't due to EGO problems. :rolleyes: In this case, I wish they wouldn't "Think Differently".
tortoise
Aug 7, 06:32 PM
I wonder how "Time Machine" is implemented.
Probably the same way it is in scalable transactional databases that use multi-versioning concurrency protocols (e.g. PostgreSQL and Oracle). No data is over-written, and every "update" actually creates a new record version. The concept is virtually identical, except that in databases the default behavior is to delete old versions that no transaction is using any more. Such file systems are often implemented now as MVCC-style databases with file system semantics.
In fact, PostgreSQL used to have a feature many years ago called "time travel" that would let you query a consistent view of the database at any point in its past.
Probably the same way it is in scalable transactional databases that use multi-versioning concurrency protocols (e.g. PostgreSQL and Oracle). No data is over-written, and every "update" actually creates a new record version. The concept is virtually identical, except that in databases the default behavior is to delete old versions that no transaction is using any more. Such file systems are often implemented now as MVCC-style databases with file system semantics.
In fact, PostgreSQL used to have a feature many years ago called "time travel" that would let you query a consistent view of the database at any point in its past.
studiomusic
Nov 29, 11:12 AM
Here's my take.
I started a small record label with 3 signed artists. 2 have gone nowhere and probably won't. 1 has finished her debut release (look for Kyria -Whispers In The Dark on itunes!) and we are working on a follow up.
I write/perform the music and she writes lyrics and sings. We split ANY money coming in 45/45/10. 45% for her, 45% for me and 10% for the label.
We've sold a few hundred songs on itunes and have made a few hundred bucks from it.
I think that itunes is a boon for the music biz. But, now you have to have good songs and good artists to succeed. People will not buy 1 hit and 9 loads of crap anymore. Make the very best music, and people will buy it.
I don't want any tax on what might happen with something. What if the State gave you 25 speeding tickets and 40 parking tickets when you bought a new car? We all know that cars are just used for speeding and parking violations.
NOW, if Universal get's a cut from every ipod sold, we would want a cut too (not as big of a cut, but still). Not to be greedy, but to be fair to my artists.
This is why it won't work. Too many independents that would want their piece too.
Oh ya, go buy Kyria's album on itunes! (If I was a big label, I could charge her for the time I took to post that as advertising expenses... broken is the music industry!)
I started a small record label with 3 signed artists. 2 have gone nowhere and probably won't. 1 has finished her debut release (look for Kyria -Whispers In The Dark on itunes!) and we are working on a follow up.
I write/perform the music and she writes lyrics and sings. We split ANY money coming in 45/45/10. 45% for her, 45% for me and 10% for the label.
We've sold a few hundred songs on itunes and have made a few hundred bucks from it.
I think that itunes is a boon for the music biz. But, now you have to have good songs and good artists to succeed. People will not buy 1 hit and 9 loads of crap anymore. Make the very best music, and people will buy it.
I don't want any tax on what might happen with something. What if the State gave you 25 speeding tickets and 40 parking tickets when you bought a new car? We all know that cars are just used for speeding and parking violations.
NOW, if Universal get's a cut from every ipod sold, we would want a cut too (not as big of a cut, but still). Not to be greedy, but to be fair to my artists.
This is why it won't work. Too many independents that would want their piece too.
Oh ya, go buy Kyria's album on itunes! (If I was a big label, I could charge her for the time I took to post that as advertising expenses... broken is the music industry!)
jmbear
Nov 29, 12:46 PM
Great argument, except that OK Go are signed to a major label, Capitol Records, only one of the most histroically great labels!! Please see: The Beach Boys, Pink Floyd, The Beatles, Nat King Cole, etc.)! :rolleyes: YouTube doesn't sell music; just look at OK Go's numbers, they are mediocre at best. One hugely popular viral video is not going to move that many CDs.
Also, as an aside, they are not "recording studios," they are "recording labels," or more commonly, "record labels."
Those bands became what they are in different times my friend.
And sorry about the recording studios thing, I am not a native english speaker.
Also, as an aside, they are not "recording studios," they are "recording labels," or more commonly, "record labels."
Those bands became what they are in different times my friend.
And sorry about the recording studios thing, I am not a native english speaker.
~Shard~
Jul 15, 10:59 AM
Well I wouldnt worry about that in the case of a mac. Only people who are really going to replace there PSU are going to be people who know something about computers. A lot of people replace there ram. PSU are not upgraded very offen if ever at all.
Also the people who do replace PSU most of them know dont cheap out on them. Among home builder comminty a thing most agree on is NEVER cheap out on a PSU. Go name brand. Reason being is why would you build a 1k system and then risk it all with a cheap PSU (rule can be cut if pretty much using dirt cheap parts to begin with and trying to go as cheaply as possible (less than 500 and in old spare parts). My own PC rig using an Antec True Power PSU in it (that i pick up from compUSA oddly enough).
I think going ATX is a good thing because it means Apple is going to be using more standardized parts so it will be cheaper for apple to get them.
And another good point! ;) Yeah, you would hope that if someone is replacing their PSU they know what they're doing... it is different from a Joe User simply installing some RAM.
Also the people who do replace PSU most of them know dont cheap out on them. Among home builder comminty a thing most agree on is NEVER cheap out on a PSU. Go name brand. Reason being is why would you build a 1k system and then risk it all with a cheap PSU (rule can be cut if pretty much using dirt cheap parts to begin with and trying to go as cheaply as possible (less than 500 and in old spare parts). My own PC rig using an Antec True Power PSU in it (that i pick up from compUSA oddly enough).
I think going ATX is a good thing because it means Apple is going to be using more standardized parts so it will be cheaper for apple to get them.
And another good point! ;) Yeah, you would hope that if someone is replacing their PSU they know what they're doing... it is different from a Joe User simply installing some RAM.
boncellis
Jul 29, 05:59 PM
Ok, here goes. (Quick pass)
Eeek. Not so sure I like that.
Hmmm... maybe with just one slot?
A little better. I personally prefer the taller narrower one, though.
It looks pretty good! The extra room would allow for the 3.5" HDD and a dedicated GPU--making it a "true" media center.
Not to nitpick, but maybe it would only have to be 1.5x wider rather than 2x wide. Either way, I think it's pretty cool. Thanks! ;)
Eeek. Not so sure I like that.
Hmmm... maybe with just one slot?
A little better. I personally prefer the taller narrower one, though.
It looks pretty good! The extra room would allow for the 3.5" HDD and a dedicated GPU--making it a "true" media center.
Not to nitpick, but maybe it would only have to be 1.5x wider rather than 2x wide. Either way, I think it's pretty cool. Thanks! ;)
NAG
Apr 27, 08:50 AM
And here I thought that data wasn't sent to Apple? At least they encrypted it so that you can't tell what actually is sent.
Edit:
But really, they are doing the right thing by truncating the size, removing it from files being backuped, and encrypting the file.
Correct me if I'm wrong, but I thought the wasn't sent argument was short for wasn't sent to Apple to track you personally. You're always sending out some sort of location data whether it be your IP or the wifi data. This was announced as a feature back when they first showed of location tracking on the iPhone (so you can't say it was secret). I guess the assumption was that people would remember context of what was said before. The context was that we knew about the anonymous wifi data and people were claiming location database on the phone was being used by Apple to track people personally (the 3rd party local access as a reasonable concern although a bit unlikely). I guess we should have been more explicit in and hoped people try to understand context instead of only becoming irrationally angry at the words "location". Oh well.
Oh, and I like how people are claiming the non-encryption was said by Apple to be a bug and then acting incredulous. Yeah, that tends to happen when you make something up. The only thing that was a bug was the cache not getting culled over time or deleted completely when location services is off. Encryption is a new feature (that arguably should have been there to start) and the file being backed up was probably an oversight. I have no idea how Apple handles their audits but they should probably look into it since they messed up here and only addressed it after we got yet another "-gate" in the media. (Do they even have a fence at this point or is it just a bunch of gates? Maybe they should make a "-gate" for that.) Informing people is, of course, good. However hysterics and hyperbole don't really do a very good job of that.
Edit:
But really, they are doing the right thing by truncating the size, removing it from files being backuped, and encrypting the file.
Correct me if I'm wrong, but I thought the wasn't sent argument was short for wasn't sent to Apple to track you personally. You're always sending out some sort of location data whether it be your IP or the wifi data. This was announced as a feature back when they first showed of location tracking on the iPhone (so you can't say it was secret). I guess the assumption was that people would remember context of what was said before. The context was that we knew about the anonymous wifi data and people were claiming location database on the phone was being used by Apple to track people personally (the 3rd party local access as a reasonable concern although a bit unlikely). I guess we should have been more explicit in and hoped people try to understand context instead of only becoming irrationally angry at the words "location". Oh well.
Oh, and I like how people are claiming the non-encryption was said by Apple to be a bug and then acting incredulous. Yeah, that tends to happen when you make something up. The only thing that was a bug was the cache not getting culled over time or deleted completely when location services is off. Encryption is a new feature (that arguably should have been there to start) and the file being backed up was probably an oversight. I have no idea how Apple handles their audits but they should probably look into it since they messed up here and only addressed it after we got yet another "-gate" in the media. (Do they even have a fence at this point or is it just a bunch of gates? Maybe they should make a "-gate" for that.) Informing people is, of course, good. However hysterics and hyperbole don't really do a very good job of that.
MacinDoc
Aug 26, 11:40 PM
I just called Apple support, I was on hold for over 20 minutes, then I was disconnected. No wonder people are unhappy :mad: :( :confused:
I mentioned this on the battery recall forum, so ignore this post if you've already read it, but I think it may help explain why this sort of thing is happening.
I know it's frustrating to wait to speak to a customer services rep when there's a potential problem with your Mac, but before complaining that Apple has a problem with customer service, let's look at things objectively.
Let's say that Apple sells approximately 12,000 computers per day (a realistic estimate, based on their most recent financial statement). If 1 in 10 customers needs to speak with a customer services rep (this estimate is high, I think, but sometimes more than one consulation is required, so I will be generous with this number), and if a rep can deal with 10 problems per day (a very conservative estimate), then Apple could theoretically provide for all of its computer-related customer service needs with a total of 120 computer-oriented customer support staff (I am excluding iPod customer support staff from this discussion). Now, that number sounds really low, so let's multiply it by 10, for a total of 1200 customer support staff (this would mean that each would normally only have to deal with one customer per day). I understand that 1.8 million batteries were recalled, and this would mean that each customer support rep would have to deal with 1500 recalled batteries. Does anyone think that this can be done, along with all the other usual customer service needs, in a day, a week, or even a month? Apple is going to have to divert staff from other areas to deal with this problem. Remember, the number of batteries recalled is greater than the number of computers Apple ships in a quarter!
I mentioned this on the battery recall forum, so ignore this post if you've already read it, but I think it may help explain why this sort of thing is happening.
I know it's frustrating to wait to speak to a customer services rep when there's a potential problem with your Mac, but before complaining that Apple has a problem with customer service, let's look at things objectively.
Let's say that Apple sells approximately 12,000 computers per day (a realistic estimate, based on their most recent financial statement). If 1 in 10 customers needs to speak with a customer services rep (this estimate is high, I think, but sometimes more than one consulation is required, so I will be generous with this number), and if a rep can deal with 10 problems per day (a very conservative estimate), then Apple could theoretically provide for all of its computer-related customer service needs with a total of 120 computer-oriented customer support staff (I am excluding iPod customer support staff from this discussion). Now, that number sounds really low, so let's multiply it by 10, for a total of 1200 customer support staff (this would mean that each would normally only have to deal with one customer per day). I understand that 1.8 million batteries were recalled, and this would mean that each customer support rep would have to deal with 1500 recalled batteries. Does anyone think that this can be done, along with all the other usual customer service needs, in a day, a week, or even a month? Apple is going to have to divert staff from other areas to deal with this problem. Remember, the number of batteries recalled is greater than the number of computers Apple ships in a quarter!
jlewis2k1
Aug 11, 11:41 AM
am i the only one here that really thinks this is just a pathetic to even think apple is coming out with a phone? Personally, I can not see apple coming out with one. Honestly, I'm quite sick of hearing all of these posts about potential iPhone stuff. i just dont believe it would happen.
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